Coronavirus (COVID-19) Resources and Support
Your health and wellbeing is our number one priority. Here you can find the most up-to-date information and resources about prevention, coverage, care and support. We are committed to keeping you informed. Check back often for the most up-to-date information regarding coverage, benefits and resources available to you.
COVID-19 Coverage Questions and Information
If you have been exposed to COVID-19 or have COVID-19 symptoms, call your health care provider right away. Use our online symptom checker to assess your risk for COVID-19 and get treatment options.
Medically appropriate COVID-19 tests have $0 cost-share during the national public health emergency period, currently scheduled to end April 10, 2023. Medically-appropriate COVID-19 tests must be FDA-authorized or approved, and be ordered or reviewed by a health care professional to either 1) diagnose if the virus is present in a person due to symptoms or potential exposure, or 2) help in the treatment of the virus for a person. Tests also must be FDA-authorized to be covered without cost-sharing. The testing-related visit can be in-person or a telehealth visit.
Also, eligible UnitedHealthcare members are now able to purchase over-the counter (OCT) at-home FDA-authorized COVID-19 tests, at little or no cost to you. View the frequently asked questions (FAQs) to learn more and if you qualify.
You will have $0 cost-share for the vaccine at both in-network and out-of-network providers through the national public health emergency period. UnitedHealthcare pays a fee to the vaccination provider for the administration of the vaccine and the recommended observation. If you receive care for an adverse reaction, you may be responsible for copays, deductibles, coinsurance, or out-of-network charges, according to your benefits plan.
If you get a COVID-19 vaccine during a regular office visit, your office visit will be covered according to your plan benefits. You may have a cost-share for the office visit.
2 If you receive additional services during your vaccination appointment, you may be responsible for copays, deductibles, coinsurance, or out-of-network charges, according to your benefits plan.
Find 
local vaccine resources.
COVID-19 treatment
If you get sick with COVID-19, your health care provider may prescribe treatments. For COVID-19 treatment, cost-sharing will be according to the member’s benefit plan. You will be responsible for any copay, coinsurance, deductible or out-of-network costs.
Support for our highest risk members
Members who are at high risk may be prescribed self-isolation by their provider. We're here to help those members through isolation and further limit their potential exposure to the virus. The UnitedHealthcare navigation support program provides a dedicated advocate to talk with you and help guide you through the isolation process. They can help you with how to get medications, supplies, food, and care. You can also talk with them to learn about available support programs.
Members can access the program by calling the phone number on their member ID card. When you call, let them know your health care provider has prescribed self-isolation.
Based on currently available information from the CDC, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.
Learn about precautions to take if you're at risk
Get help to understand your benefits
If you have questions about your benefits call the number on your member ID card. We can help you understand your coverage, find a health care provider, or connect you with a nurse.
Disclaimers
1 This date is subject to change based on federal or state guidance.
2 The Designated Virtual Visit Provider’s reduced rate for a virtual visit is subject to change at any time
The information is a summary and is subject to change, as of April 20, 2021. Employer-sponsored plans are also known as UnitedHealthcare Group Market plans. This page describes benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans. We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, contact your account representative or call the number on your UnitedHealthcare card.
